Why Patch?A Letter from our founder

Team Jeremy
Jeremy Dupont

Founder & CEO of Patch

Hey everyone — I’m Jeremy. CEO here at Patch. In my past life, I was a lot like you. I owned a cash-based Physical Therapy clinic called Ripple Physical Therapy. I started it in 2021, and in three years grew it to 6 providers and 7 figures. I was happy with how it went.

Chances are if you’re reading these, you own a clinic too. And because you need more new patients. Marketing for Physical Therapy clinics is tricky. Luckily, it’s what I love to do.

6 months into opening Ripple, I hired a staff PT. I had NO idea how to fill their schedule, but it was time. The stress of having to train a new employee, continue fulfilling to pay the bills, AND figure out how to get new patients in the door was tough. I’m sure you can resonate.

I hired a marketing company to help fill my new PTs case load. What a mistake. Quickly I realized that they had no idea how to message to my demographic. Our inquires were looking for Aquatic Physical Therapy. Nearest BCBS provider. Or Medicare PT. They thought they were crushing it. So many conversions!! they told me. But — they had no idea who my target market was.

This is why marketing gets a bad rap. And, what lead me to learn how to market for myself and an eventual obsession with marketing.

I left patient care and taught myself everything from ads, to what the hell a CRM is, to email marketing. It became an obsession. Still is. And Ripple exploded because of it. We went from 2 providers to 6 in under a year.

As a clinic owner, you shouldn’t have to worry about marketing. You have bigger fish to fry. Keeping employees happy. Being a leader. Making local relationships. Trust me, you can’t do it all. And that is why Patch was born.

Patch is the marketing arm of your business. You’re not big enough to hire a full-time employee, but you get all that and more with Patch. We’ll generate new patients via ads, organize your leads in a custom built CRM, create quarterly marketing campaigns, and MUCH more.

The last year of owning Ripple, I went into the office once a month. Max. I ended up moving to a different state, removed myself from the stuff I didn’t want to do, and the clinic thrived. I want that for you, too. It might seem impossible — but if I was able to do it, you can. The Patch system makes time and location freedom possible.

Those days of you wanting to throw your computer out the window trying to learn how to market? Worrying about how you’re going to feed a new staff PT leads, while keeping your self busy? Wondering if you’ll ever get out of the hamster wheel of having to continue patient care to pay the bills? They’re over. Patch is your answer.

Cheers,
Jeremy

Jeremy Signature Jeremy Dupont Founder & CEO of Patch